Marketing For Hair Salons
Hair salon marketing is a long-distance race rather than a sprint. Salons that focus only on new clientele will be booking appointments, but many of those new clients won't return. Some will have simply found a better deal somewhere else, whereas others will feel overlooked and will choose to go to a different salon. It's important to constantly be bringing in new clients, but what's more-important is to keep those clients happy and coming back to you. Here's a simplified process for marketing your hair salon. If you are interested, check out Marketing For Hair Salons.
Step 1. Define your market - Everyone has hair, but that doesn't meant that your salon should focus on anyone and everyone. Decide what kind of salon you are (high-end, low-cost, men's, fashion-forward, etc.), and hone in on that market. You'll be much more-successful, and eventually you will likely be able to expand to a broader market. Research the demographics you'd like to target so that you'll have a good idea of where to advertise.
Step 2. Set your budget - Once you know who you're targeting, you can set a budget to reach them. Some markets are harder to reach because there's more competition, which may require spending more money. Always keep your budget in mind; even if you deviate from it slightly, having a cost restriction set in place will keep you from getting caught up in a great idea that might not be worth the expense.
Step 3. Create your plan - A marketing plan is important for a salon because it requires a goal and a vision for the future. Determine what result you're looking for from your marketing, be it a set number of new clients, a % increase in client retention, or even something less-quantifiable like improved brand awareness. Your plan should include the mediums you will be using to advertise, from costly choices like radio and TV commercials to more-affordable solutions like business signage. In some cases, you can take advantage of free advertising mediums like word-of-mouth and referrals from current clients.
Step 4. Implement your plan - Now it's time to put your plan into action. You can do a large push all at-once or roll out your marketing gradually. Make sure your storefront signs convey the message of your campaign. If this is your first major marketing campaign, order permanent window signs like vinyl decals to identify your salon. A vinyl banner hung over your entrance that advertises your grand opening will also draw in lots of new clients. If your campaign is featuring a current special or promotion, use temporary signs like a window cling to show new customers your great offer. Also make sure to contact your current clients (via direct mail, email, social-networking, etc.) to keep them informed.
Step 5. Analyze your results - After implementing your plan, it's important that you track the results. By doing so, you'll be able to determine what worked and what didn't, which helps for future planning. Again, keep the long-term goal in mind-it may take awhile to see great results, but this is because your message is still registering with customers. Nothing happens overnight, but after an initial awareness phase, your campaign should be more-successful if you targeted it correctly.Marketing involves lots of back-and-forth and a great deal of trial-and-error. Use every opportunity as a learning experience-even if something didn't work, learn what you need to fix for the future.
As long as you define your niche and create a compelling campaign that reaches that audience, you'll have no problem expanding your clientele (and maintaining them over time)! For more detailed information, visit Marketing For Hair Salons.
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Last edited on 01/11/2012 01:06 by mcmeth5
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